1. Acceptance of these terms
By engaging White Label WP Agency (“WLWP”, “we”, “us”, or “our”) — whether through a signed proposal, a partnership agreement, payment of an invoice, or use of our website at whitelabelwp.agency — you (“Partner”, “Agency”, “you”) agree to these Terms and Conditions in full. If you do not agree, do not use the services.
White Label WP Agency is operated by Parshwa Soft, a private firm registered in Ahmedabad, Gujarat, India. References to “the Company” mean Parshwa Soft and its affiliated brand White Label WP Agency.
2. Services
We provide white-label WordPress development services on a flat-monthly retainer basis, including but not limited to: site builds, redesigns, migrations, WooCommerce work, page-builder development, custom plugin development, ongoing maintenance, and related WordPress engineering tasks.
The specific scope, included hours, and deliverables are defined by the plan you select (Lite, Pro, Max, or a custom enterprise plan). Plan inclusions are documented at our pricing page and supersede any conflicting verbal commitments.
We deliver as a silent extension of your agency. We do not contact your clients directly under our brand and we appear under your agency’s name on every deliverable.
3. Your account and responsibilities
To use our services you agree to:
- Provide accurate, complete, and current information at all times.
- Provide timely access to relevant accounts (hosting, repos, design files, PM tools) so we can deliver work.
- Review deliverables in a reasonable timeframe so projects don’t stall.
- Not misrepresent the nature of work in a way that exposes us to legal risk (e.g. asking us to clone protected designs, infringe trademarks, or build content prohibited by law).
4. Payment terms
Plans are billed monthly in advance. Payment is due within seven (7) days of the invoice date unless otherwise agreed in writing. Accepted payment methods include bank transfer, credit card, and other methods we may make available from time to time.
If a payment is overdue, we may pause active work, withhold deliverables, or suspend access to the partner portal until payment is received. Repeat late payments may result in termination of the engagement.
All fees are exclusive of applicable taxes (GST, VAT, sales tax) which will be added where required by law and itemized on the invoice.
5. Cancellation, pausing, and refunds
All plans are month-to-month. You may cancel, pause, downgrade, or upgrade with at least ten (10) days’ notice before the next billing cycle.
Hours included in a monthly plan do not roll over to the next month. Unused hours are forfeit at the end of each billing cycle.
Refunds are not issued for partial months once work has begun. If you have a billing concern, contact us within 14 days of the invoice and we’ll review on a good-faith basis.
6. Intellectual property
Your work is yours. Upon full payment for the relevant billing period, you (the Partner) own all rights, title, and interest in the deliverables we produce specifically for your projects, including code we write to your specifications, custom plugins, themes, and content.
Our tools stay ours. We retain all rights to our pre-existing intellectual property, internal SOPs, process documentation, internal libraries, and tooling that we may use to deliver your work. None of this becomes your property; you simply benefit from us using it.
Third-party assets. Where a deliverable includes third-party assets (premium themes, plugin licences, stock imagery), the licence terms of those third parties apply, and ownership transfer to you is subject to those terms.
7. Confidentiality and NDA
We sign a mutual non-disclosure agreement (NDA) before kickoff on every engagement. Your client list, codebase, design files, internal SOPs, and any non-public information shared with us in the course of work is treated as confidential and is not shared with any third party except as strictly necessary to perform the services.
This obligation survives termination of the engagement.
8. Limitation of liability
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with the services is limited to the fees paid by you to us in the three (3) months preceding the event giving rise to the claim.
We are not liable for indirect, consequential, incidental, special, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited (such as for gross negligence, wilful misconduct, or fraud).
9. Governing law and disputes
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
Before initiating any formal legal proceeding, both parties agree to attempt to resolve disputes in good faith through direct discussion for a period of at least thirty (30) days.
10. Changes to these terms
We may update these Terms from time to time. Material changes will be communicated to active partners by email at least thirty (30) days before they take effect. Continued use of the services after changes take effect constitutes acceptance of the revised Terms.
The “Last updated” date at the top of this page reflects the most recent revision.
11. Contact
Questions about these Terms? Contact us:
- Email: darshan@whitelabelwp.agency
- Address: Parshwa Soft, Ahmedabad, Gujarat, India
- Site: whitelabelwp.agency